A Lesson in Service Delivery Excellence by Muhammad Ali (The Greatest of All Time)

By Odessa Jenkins, Director of Client Services at YourCause When I heard the news of Muhammad Ali’s death, I was immediately overcome with thoughts on how to improve my personal performance as a leader and as an individual contributor. Although I never had an opportunity to watch Ali fight live (I was 6 months old when Ali fought Holmes in Oct. 1980), as a sports enthusiast I have always been enamored by the stories of the champ’s work ethic, showmanship, and most of all, results. He was a champion, and more importantly, a results driven activist. As a competitive athlete, … Continue reading A Lesson in Service Delivery Excellence by Muhammad Ali (The Greatest of All Time)